Privacy Policy

Troveo AI, Inc. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our data marketplace platform. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the platform.

Information We Collect

Personal Information

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and profile information.
Payment Information: Credit card details, billing address, and transaction history.

Non-Personal Information

Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and other similar data.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and Improving Our Services

To create and manage your account.
To process transactions and send related information.
To provide, operate, and maintain the platform.
To improve, personalize, and expand our services.

Communication

To communicate with you about your account or transactions.
To send you updates, security alerts, and support messages.
To respond to your inquiries and provide customer service.

Marketing and Advertising

To send you promotional materials and newsletters.
To deliver targeted advertisements and analyze the effectiveness of advertising.
Compliance and Protection
To enforce our terms, conditions, and policies.
To comply with legal obligations and respond to lawful requests.
To protect the rights, property, and safety of Troveo AI, Inc., our users, and the public.

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers

We may share information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these emails. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

For Business Transfers

In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

For Legal Compliance

To comply with legal obligations, court orders, or legal processes.
To respond to lawful requests by public authorities, including meeting national security or law enforcement requirements.

With Your Consent

We may share your information with third parties if you provide us with consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Deletion

You have the right to request that we delete your personal information, subject to certain exceptions.

Objection and Restriction

You have the right to object to or request the restriction of our processing of your personal information under certain circumstances.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@troveo.ai

Retention of Your Information

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our platform and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@troveo.ai